Privacy policy

Who we are

Forisca is a brand of Kosmetics Lane Private Limited, 25A, Ecotech 3, Udyog Kendra 2, Greater Noida, Uttar Pradesh 201306, India ("Forisca", "we", "us"). This policy explains how we collect, use and protect your personal data when you visit forisca.com or buy from us.

Information we collect

  • Information you give us: your name, email, phone number, billing and shipping address, and any messages, reviews or gift notes you share.
  • Order and payment information: what you buy, order value and payment status. Card, UPI and bank details are handled by our payment partners. Forisca does not see or store them.
  • Automatic information: device and browser type, IP address, pages visited and cookies, collected when you use our website.

How we use it

  • To process, ship and deliver your orders, including Partial COD confirmation
  • To respond to your questions, feedback and complaints
  • To send order updates by email, SMS or WhatsApp
  • To send offers and news, only where you have opted in. You can unsubscribe at any time.
  • To improve our website and products, and to prevent fraud
  • To meet our legal, tax and accounting obligations

Who we share it with

We never sell your personal data. We share it only with service providers who help us run the store, and only as much as they need:

  • our e-commerce platform (Shopify)
  • payment gateways
  • shipping and courier partners
  • email, SMS and WhatsApp providers
  • analytics tools

We may also disclose data where the law, a court or a government authority requires it. Some of these providers store data on servers outside India.

Cookies

We use cookies to keep your ritual bag working, remember your preferences and understand how our website is used. You can block or delete cookies in your browser, though some features may stop working.

How long we keep it

We keep your data only as long as needed for the purposes above, or as required by law (for example, tax records). After that we delete or anonymise it.

How we protect it

Our website uses encrypted connections (SSL), and access to your data is restricted to people who need it. No method of transmission over the internet is completely secure, but we take reasonable steps to protect your information.

Your rights

You can ask us to:

  • tell you what personal data we hold about you
  • correct or update it
  • delete it, unless we must keep it by law
  • stop sending you marketing messages
  • withdraw any consent you have given

Write to shop@forisca.com and we will respond within a reasonable time.

Children

Our website is meant for adults. We do not knowingly collect data from anyone under 18 without a parent's or guardian's consent.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

Contact

For any privacy question or concern:
Email: shop@forisca.com
Phone: +91 98188 26270

Grievance Officer

Name: Nitish Jaret
Designation: Grievance Officer
Email: shop@forisca.com
Phone: +91 98188 26270
Address: Kosmetics Lane Private Limited, 25A, Ecotech 3, Udyog Kendra 2, Greater Noida, Uttar Pradesh 201306, India

We acknowledge complaints within 48 hours and aim to resolve them within one month.

Last updated: 27 October 2026